Business Analyst and Salesforce Administrator

Parse.ly is a fast-growing SaaS content analytics company. We partner with digital publishers to provide them with clear insights about their audiences and digital strategy. Parse.ly is funded by amazing investors and is based in NoMad in New York City.

The Salesforce Administrator is an integral part of the team that supports and develops applications for client tracking and reporting. This position is the liaison between management, strategic planning and analysis roles, and the users of database applications. (S)he troubleshoots and works with internal end-users to insure that applications meet their needs and keep pace with changes in program operations, policies and/or procedures. Come join our team and help us build the future of digital media together!

Responsibilities:

  • Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;
  • Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
  • Develop and create customized reports and dashboards;
  • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;
  • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing
  • Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements
  • Train new and existing users on how to use database applications
  • Keep application users informed about system functionality and enhancements
  • Provide application users with technical support
  • Logging and tracking identified system problems through resolution
  • Develop and maintain visual force, AppExchanges, Force.com pages and integration to other third party solutions
  • Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed
  • Assist with the development of technical documentation of existing and future applications

Skills and Background:

  • College degree or equivalent work/technical experience
  • 2+ years Salesforce experience, Salesforce certification preferred
  • Understanding of relational databases and data integration tools
  • Experience with programming languages such as SQL, JavaScript, HTML, Java, Apex
  • Excellent communication and analytical skills
  • Close attention to detail
  • Ability to work independently, as well as part of a team, on multiple projects

How to Apply

Please click on the Apply Now link below!

Interested? You should be!

Software Engineer

Responsibilities

  • Write code using the best practices.
  • Analyze data at massive scale.
  • Brainstorm new product ideas and directions with team and customers.
  • Master cloud technologies and systems.
  • Learn, grow, and succeed in your career.

Requirements

  • Ideally 2-3 years experience in technology, but no minimum experience required.
  • Self-sufficient, but works well with others.
  • Highly organized and disciplined about self-improvement.
  • Open source contributions and publicly scrutable code available.
  • Some background in Python and/or JavaScript.

Benefits

  • Work from home or anywhere else in our industry-leading distributed team.
  • Earn a competitive salary and benefits (health/dental/401k).
  • Splurge with a generous equipment budget.
  • Work with one of the brightest teams in tech.
  • Speak at and attend conferences like PyData on Parse.ly's dime.

Parse.ly Tech

Our Stack

  • Python for both backend and frontend (2.7, we're going 3.x soon).
  • Ubuntu 12.04 on every server (going 14.04 soon).
  • Amazon Web Services used for most systems.
  • Modern databases like MongoDB, Redis, Solr, and Postgres.
  • Modern frontend development tools like d3.js, jQuery, and AngularJS.
  • Frameworks like Django, Tornado and the PyData stack (e.g. Pandas).
  • Running Kafka, Storm, Pig/Hadoop in production atop massive data sets.
  • Cutting-edge tech evals in progress, like Cassandra and ElasticSearch.
  • Easy system management with Fabric, Chef, and Vagrant.

Why Parse.ly?

  • 25-person team, half of which is a distributed engineering team.
  • Small enough to be nimble, large enough to be dangerous.
  • Actually solving tough data scaling and visualization problems daily.
  • Commitment to open source and the Python community.
  • Team attends and presents at: ApacheCon, PyCon 2013/2014, PyData 2012/2013/2014, MongoWorld, etc.
  • Customers are top journalists, editors, and site managers at top online sites -- smart, savvy, demanding customers!

How to Apply

Please click on the Apply Now link below!

Interested? You should be!

Sales - NYC

We’re seeking a motivated and ambitious individual that can dive in to the publisher sales process head first. This person needs to be a quick learner, incredibly organized, and able communicate exceptionally well with current and potential clients. Further, the individual needs to be excited about our technology and our ability to change the way the publishers create, manage, and promote content on their property.

As an early employee you’ll be working directly with the CEO and Director of Sales, and your voice will have an influence and effect on all aspects of product and business at Parse.ly. The connections you make through customer outreach and management will give you the ability to make a name for yourself in a high-growth area of online media.

In short, Parse.ly rocks, and so do you – so let’s rock together!

Responsibilities

  • Prospect new business deals with online publishers, marketing services agencies, and brands.
  • Engage at a high frequency with clients via phone, email, and presentations – both remotely and in-person.
  • Provide leadership in post-sales activities to ensure that customers’ needs and requirements are met.
  • Continue to build strong customer relationships.
  • Construct and distribute marketing materials associated with new and existing products.

Requirements

  • 2–3 years experience in technology and online media.
  • Strong understanding of digital media, online publishing, and SaaS sales processes.
  • Proficient with the basics for sales (PowerPoint, KeyNote, CRM software, Excel, etc.)
  • Self-sufficient, but works well with others.
  • Highly organized.

What You Get

  • Competitive salary and benefits.
  • Meet and connect with executives at the biggest publishers online.
  • Work with the brightest team in NYC that are hyper-focused on success.
  • Learn how to start and grow a business as an entrepreneur.
  • Make a name for yourself in digital media.

How to Apply

Please click on the Apply Now link below!

Interested? You should be!

Sales Development Representative

Parse.ly is looking for a motivated Sales Development Representative to further accelerate the rapid growth the company has seen in the last 3+ years. The position will be based in our New York City headquarters which features an amazing startup culture, a collaborative team, and awesome amenities (ping pong, kitchen stocked with snacks and beer, and standing desks).

Our ideal candidate will have some sales experience, showcase an ability to quickly learn a new industry, be familiar with technology and SaaS business models, and must have leadership potential. If you thrive in an environment where you can operate autonomously, love sales, and have great communication skills then we'd love to talk to you!

Primary responsibilities will include qualifing inbound leads, prospecting new leads, creating sales opportunities, and providing ongoing sales support throughout the sales cycle.

As an early employee you’ll be working directly with executives at Parse.ly, and your work will directly impact most aspects of the company.

Responsibilities

  • Prospect up to 100 leads daily through phone, email, LinkedIn, etc.
  • Reply to and follow up with inbound inquiries
  • Schedule 1-2 meetings per day
  • Manage outreach campaigns and leverage performance data to optimize prospecting efforts
  • Communicate basic value to new prospects to open up more in depth conversations

Requirements

  • 1+ years of sales experience is a plus, but applicants of all experience levels are encouraged to apply
  • Knowledge of and interest in online media businesses
  • Experience / familiarity with SaaS businesses
  • Proficiency with Salesforce is a plus
  • Experience with or an interest in Startup culture
  • Expert at Microsoft Office Suite and Google products like GMail, Google Docs, Calendar
  • Keen attention to detail and adherence to deadlines
  • Strong organizational and interpersonal skills
  • Excellent time and project management skills

How to Apply

Please click on the Apply Now link below!

Interested? You should be!

Account Manager

We’re looking to hire an Account Manager with high achieving experience to work at Parse.ly. The ideal candidate will be someone with strong business acumen and experience of growing and sustaining customer accounts. We’re looking for someone who genuinely cares about their customers and understands how important they are to our business. You should be obsessed with organization and vigilant about staying on top of tasks. You should have a track record for maneuvering through organizations, uncovering opportunities, and building referral relationships to penetrate accounts.

As an early employee you’ll be working directly with executives at Parse.ly, and your work will directly impact most aspects of the company.

Responsibilities

  • Be the primary point of contact and build long-term relationships with our customers
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Play an integral role in demonstrating value to potential customers to help close deals
  • Keep track and engage with multiple accounts. You're going to have a lot of customers, so you'll have to set goals and execute them
  • Customer follow up and regular account management
  • Monitor and analyze performance to ensure customer satisfaction and engagement
  • Facilitate the on boarding of new clients to ensure smooth overall implementation of customer

Requirements

  • 2-3 years related account management/sales experience, ideally for a SaaS company
  • Communicate clearly in order to explain technical ideas to people that get them and people that don't
  • Strong organizational and interpersonal skills
  • Excellent time and project management skills
  • Dedicated to improving inefficient processes at Parse.ly
  • Keen attention to detail and adherence to deadlines
  • Expert at Microsoft Office Suite and Google products like GMail, Google Docs, Calendar
  • Experience with or an interest in Startup culture

How to Apply

Please click on the Apply Now link below!

Interested? You should be!

Work at Parse.ly

Parse.ly is a venture-backed startup providing analytics to the web's best publishers. We have a sales office in New York City and a fully distributed (remote) engineering team. Parse.ly tracks billions of pageviews per month and counts many of the world's biggest media companies as customers. But, we're looking to grow, and you can help!